Delivery Through Diversity
MANAGING DIVERSITY IN THE WORKPLACE
The shift towards technology, globalization will have major impacts on the workforce and how organizations address diversity in the workplace. Encouraging diversity is the way forward for organizations. In a global talent market, businesses that can successfully manage diversity in the workplace will have a definite competitive advantage over others in terms of differentiation, innovation, and employer branding.
There are several benefits of a diverse workplace, first, diversity offers an organization different skillsets and talents. At the same time, an organization can create an inclusive work environment thanks to diversity. Moreover, diversity simply mirrors a company’s customer base that is in most cases highly diverse. A fourth diversity benefit is empowering a business to compete globally. Finally, diversity can boost a company’s competitive advantage by improving employee retention rates, employee morale, and the ability to attract new talent.
Speaking more than 135 languages with offices in 65+ countries
In research on diversity, equity, and inclusion
For LGBTQ equality in the Human Rights Campaign Foundation’s Corporate Equality Index, every year since 2006
OUR JOURNEY TOWARD RACIAL EQUITY
Our 10 actions toward racial equity
Our Asian voices
Building supportive ecosystems for Black-owned US businesses
Women in the Workplace 2021
TIPS FOR MANAGING WORKFORCE DIVERSITY.
To manage a diverse workplace, organizations need to ensure that they effectively communicate with employees. Policies, procedures, safety rules, and other important information should be designed to overcome language and cultural barriers by translating materials and using pictures and symbols whenever applicable.
TREAT EACH EMPLOYEE AS AN INDIVIDUAL
Avoid making assumptions about employees from different backgrounds. Instead, look at each employee as an individual and judge successes and failures on the individual’s merit rather than attributing actions to their background.
ENCOURAGE EMPLOYEES TO WORK IN DIVERSE GROUPS
Diverse work teams let employees get to know and value one another on an individual basis and can help break down preconceived notions and cultural misunderstandings.
BASE STANDARDS ON OBJECTIVE CRITERIA
Set one standard of rules for all groups of employees regardless of background. Ensure that all employment actions, including discipline, follow this standardized criterion to make sure each employee is treated the same.
Recognize, and encourage employees to recognize, that one’s own experience, background, and culture are not the only ones with value to the organization. Look for ways to incorporate a diverse range of perspectives and talents into efforts to achieve organizational goals.
We know that digital and AI technologies are transforming the world of work and that today’s workforce will need to learn new skills and learn to continually adapt as new occupations emerge. We also know that the COVID-19 crisis has accelerated this transformation. We are less clear, however, about the specific skills tomorrow’s workers will require. The need for manual and physical skills, as well as basic cognitive ones, will decline, but demand for technological, social, and emotional, and higher cognitive skills will grow.